Grievance Redressal Procedure

At GameNews, we are committed to providing our users with a positive experience. If you have any concerns or grievances regarding our services, content, or conduct, we encourage you to follow our Grievance Redressal Procedure outlined below:

1. Contact Us

If you have a grievance, please reach out to us first by sending an email to [contact email]. Clearly state the nature of your grievance, including any relevant details or supporting documentation. We will acknowledge receipt of your email within [timeframe], and our team will work to address your concerns promptly.

2. Internal Review

Upon receiving your grievance, our internal team will conduct a thorough review of the matter. We may request additional information or clarification from you if necessary. We aim to resolve grievances within a reasonable timeframe and will keep you informed of the progress throughout the process.

3. Escalation

If you are not satisfied with the resolution provided, you may request escalation of your grievance to a higher level of management. Please specify your request for escalation in writing and send it to [escalation contact email]. Your request will be promptly reviewed by the relevant management team, and we will strive to provide a satisfactory resolution.

4. Regulatory Authorities

If your grievance remains unresolved after following the above steps, you may choose to escalate the matter to the appropriate regulatory authorities or consumer protection agencies in your jurisdiction.

5. Feedback

We value your feedback and use it to improve our services and processes. After your grievance has been addressed, we encourage you to provide feedback on your experience and any suggestions for improvement.


We treat all grievances with the utmost confidentiality and respect for your privacy. Information provided as part of the grievance redressal process will only be used for the purpose of resolving the grievance and will not be disclosed to any third parties without your consent, except as required by law.

Thank you for taking the time to familiarize yourself with our Grievance Redressal Procedure. We are committed to addressing your concerns in a fair, transparent, and timely manner.

If you have any questions or require further assistance, please do not hesitate to contact us at [contact email].


The GameNews Team